This page explains in detail how the xk8 platform collects, uses, and protects your personal information. Please read carefully.
The xk8 platform places the highest importance on user privacy and is committed to protecting your personal information. This privacy policy has been drafted in accordance with applicable laws in Bangladesh and international standards. When you register with xk8 or use the platform, this policy automatically applies to you. We may update this policy at any time, and your continued use of the platform after changes are made will be considered acceptance of the updated policy. If you have any questions, please contact our support team.
During registration, we collect your name, email address, mobile number, and date of birth. While using the platform, your device information, IP address, browser type, and usage patterns may be recorded automatically. For financial transactions, necessary payment method details are collected, but full card numbers or PINs are never stored. We use cookies and similar technologies to improve your browsing experience. Any information you voluntarily provide, such as messages in support tickets, may be used to improve our services.
Collected data is primarily used to manage accounts, verify identity, and ensure secure transactions. We analyze your preferences and usage patterns to make the platform's services and content more relevant to you. Data is also used to resolve technical issues, prevent fraud, and maintain platform security. Information may be used to fulfill legal obligations and meet regulatory requirements. Your data is never sold or transferred to third parties for marketing purposes without your consent.
Xk8 does not sell your personal information to any third parties. However, limited data may be shared with payment processors, identity verification agencies, and technology service providers, all of whom operate under strict confidentiality agreements. Data may be disclosed in compliance with applicable law in response to legal orders or government directives. Users will be notified in advance in the event of a company merger or acquisition. All third-party partners are required to adhere to our privacy standards.
Xk8 uses industry-standard SSL encryption and secure server infrastructure to protect your data. Advanced encryption technology is applied to store sensitive information, and regular security audits are conducted. Multi-layer authentication is in place to prevent unauthorized access to accounts. Our security team monitors systems around the clock and immediately identifies any suspicious activity. However, as 100% security cannot be guaranteed for data transmission over the internet, users are also advised to remain vigilant.
The xk8 platform uses cookies to enhance your browsing experience. Session cookies are used to maintain login state, and performance cookies are used to monitor platform speed and functionality. You can disable cookies from your browser settings, though this may limit some platform features. We do not use third-party tracking cookies that send your personal information externally. Contact our support team to learn more about cookies.
You have the right to access, correct, and request deletion of the data we hold about you. In certain circumstances, you may object to or request restriction of data processing. You also have the right to receive your data in a structured, machine-readable format. To exercise these rights, contact us through our support channels and we will respond within a reasonable timeframe. Some data may be required to be retained for a specified period due to legal obligations.
Necessary data is retained while your account is active. Even after account closure, certain information may be kept for a defined period to meet legal and regulatory requirements. Transaction records are retained for the period required under Bangladesh's financial regulations. Once the retention period ends, data is securely deleted or anonymized. Contact us for more details about our data retention policy.
Xk8 reserves the right to update this privacy policy at any time, and users will be notified of significant changes. The latest policy will always be available on this page, so we recommend checking it regularly. For any privacy-related questions or concerns, please contact our support team. We take your concerns seriously and strive to resolve them promptly. Your trust and confidence are the foundation of our service.
A quick overview of the core principles we follow to protect your privacy.
All your data is secured through SSL encryption. No sensitive data is transmitted over unsecured channels.
Your personal information is never sold to third parties. Your data is not used for marketing purposes without your consent.
You have the full right to request access to, correction of, or deletion of your personal data. Contact support at any time.